On Tuesday, research company Fairwork released a study in which it slammed Ola, Uber, Dunzo, PharmEasy, and Amazon Flex, giving them a perfect score (zero) for creating equitable circumstances for its gig employees.
According to the study conducted in conjunction with the University of Oxford, the aforementioned companies do not offer their gig employees with adequate compensation, contracts, management, representation, or working conditions.
After analysing 12 companies, the business ranked Urban Company seventh out of ten, gave Bigbasket and Swiggy sixes, Flipkart and Zomato fives, Zepto twos, Zomato fours, Swiggy twos, Zomato one, and Tiger Global-backed delivery service Porter one.
According to Fairwork India’s fourth annual study, only Bigbasket, Flipkart, and Urban Company were given top place this year for their “public promises” to paying employees at least the hourly local minimum wage after factoring in work-related expenditures.
“Bigbasket and Urban Company have made this a reality by promising to pay back, after expenses, the gap between workers’ hourly wages and the municipal minimum wage. Both Flipkart and Urban Company have promised to pay their employees at least the after-tax equivalent of the minimum wage in their respective cities. According to the article, Flipkart has also taken measures to ensure that its third-party service suppliers uphold the same promise.
Although the number of people working in the “gig economy” has grown rapidly in recent years, these individuals are not offered traditional benefits packages like health coverage. Many academics claim that the companies who hire these individuals are abusing them in order to reduce their legal exposure.
“The digital platform economy’s promise of flexibility raises as many worries about livelihoods as it does provide possibilities. Principal investigators Professors Balaji Parthasarathy and Janaki Srinivasan stated, “We believe the Fairwork study offers the foundation for an understanding of flexibility that allows for not simply the adaptability that platforms demand, but also the income and social security that employees need.”
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