GDPR compliance and remote desktop software: what you need to know

Stricter privateness laws and the more and more widespread use of distant desktop software program are coming collectively to create an ideal storm of compliance dangers and regulatory obstacles. As governments and judicial our bodies attempt to stability privateness and commerce, companies are left navigating a unstable and turbulent sea of paperwork and laws. 

In an effort to streamline this course of in Europe, the European Union developed the Normal Knowledge Safety Regulation (GDPR), a complete doc with far-reaching implications for companies that cope with European clients, immediately or not directly. 

On this article, we’ll take a more in-depth have a look at GDPR laws, what they imply for companies, and how one can guarantee compliance to keep away from any nasty—and dear—regulatory surprises.

What’s the GDPR?

The GDPR issues all companies with operations or clients within the European Union. (Picture credit score: Pixabay (Dooffy))

The GDPR outlines what companies can and can’t do with buyer and consumer knowledge, together with the way during which it’s saved, transmitted, processed, and destroyed. Any enterprise that has European clients or makes use of knowledge collected from European residents is required to adjust to the GDPR. 

Lots of the doc’s insurance policies pose no specific drawback for working remotely. For instance, shoppers should be made conscious of what knowledge is being collected from them, why, and the way. A number of others, nonetheless, bear particular consideration when supporting a distant workforce. For instance, private knowledge needs to be encrypted and should solely be revealed to and accessed by approved people. Knowledge breaches should even be reported to the suitable authorities. Lastly, knowledge can’t be shared with non-compliant third events or these exterior GDPR jurisdiction.

What does it imply for distant staff?

25% of staff have had a tool with delicate knowledge misplaced or stolen. (Picture credit score:

So, what does this imply for companies that use distant entry software program?

First, it underscores the necessity for clear distant working insurance policies that reinforce the significance of defending knowledge and clarify how to take action and what the implications are in any other case. 

That is significantly vital on condition that in line with analysis by VansonBourne on behalf of Imation, 42% of companies say that they’ve a tough time conserving observe of what data staff can entry exterior the workplace, whereas roughly 25% admitted that an worker had misplaced a tool with confidential emails, recordsdata, and shopper knowledge or had such a tool stolen from them.

Much more regarding, near 70% of companies have been conscious of staff violating firm privateness insurance policies with a view to work remotely, and 10% admitted to it occurring frequently. That’s not shocking, on condition that 40% of companies haven’t any distant working coverage in place that covers IT safety.

All of this spells catastrophe for companies that function inside the European Union in a method or one other. Within the age of the web and globalization, there are few that don’t meet this description.

How can companies guarantee compliance?

A very good VPN will help guarantee GDPR compliance. (Picture credit score:

With regard to distant pc entry, there are a number of essential steps that companies can take to keep away from breaches and keep compliant. 

First, put money into a safe distant work infrastructure. Companies ought to analysis and select safe distant desktop software program, after which make sure that all customers are connecting on this trend. Utilizing the identical distant desktop software amongst all staff will assist your IT division cope with points and preserve all the things as much as code.

Subsequent, arrange and implement using a safe enterprise VPN for workers wishing to remotely connect with firm assets. This helps fulfill one of many core parts of the GDPR: encryption of buyer knowledge. Corporations can go one step additional by guaranteeing that each one firm and personal gadgets used remotely are protected with good encryption software program. 

An alternative choice is a Desktop as a Service (DaaS) mannequin. DaaS allows staff to hook up with extremely safe digital desktops, utterly sidestepping the problem of storing buyer knowledge on worker gadgets. This may be one efficient technique to preserve a good grip on GDPR compliance, as a result of you may simply develop an infrastructure suited to take action, after which staff can connect with it remotely. 

The Imation survey discovered that 32% of staff didn’t use sturdy passwords, whereas a later research by Verizon indicated staggering 80% of all hacking-related breaches may very well be traced again to weak passwords. Top-of-the-line methods to fight that is to put money into a very good password supervisor. This drastically will increase safety by permitting staff to recollect a single, extremely safe password, relatively than 10 inevitably less complicated ones. 

Additionally, contemplate how buyer knowledge is being saved. If it’s saved on-site on company onerous drives, how are your staff accessing these recordsdata? For those who’re utilizing cloud storage, is the knowledge saved and transmitted in an encrypted method? Test along with your cloud supplier about GDPR compliance and what steps they’ve taken to satisfy it. 

Lastly, laws differ between staff and contract staff or freelancers, who could have entry to European buyer knowledge after they join remotely to one among your workstations, by way of display screen sharing throughout conferences, or by working immediately with firm knowledge on a private gadget. Focus on GDPR compliance with distant staff exterior your organization, and have them signal a compliance settlement if needed. 


There are heavy fines awaiting those that fail to satisfy the requirements set forth within the GDPR, and utilizing distant desktop software program multiplies the complexity of doing so.

The duty could be drastically simplified by contemplating every level of contact between your distributed crew and European buyer knowledge. Does your distant desktop software program embrace encryption and safety features? Are staff connecting over an encrypted enterprise VPN? The place do third events and contract workings match into this schema?

Drafting privateness insurance policies will allow you to assume by way of every of those issues and guarantee GDPR compliance each step of the best way, for on-site and distant staff alike.