The new Gmail function for tracking actual parcels was released by Google just in time for the Christmas shopping season.
The feature’s intention is to make it so that customers don’t have to manually check their inboxes after making an online purchase to look for a confirmation email including a tracking number so they can monitor the arrival of their goods. Email inboxes tend to be flooded with these confirmations over the holidays.
This means that Gmail will start include delivery confirmations in the inbox in the coming weeks. If a tracking number is provided, a summary card will be shown at the top of the corresponding email.
Google promises that most major U.S. shipping providers will support package tracking soon, but for the time being, it seems that this function is only accessible in North America. There will be cards with updates like “Label prepared,” “Arriving tomorrow,” or “Delivered today” that provide an approximate arrival date and status.
“You may sign up for email alerts on your package’s whereabouts from inside your inbox or via your Gmail preferences. After entering your tracking number, Gmail will instantly check the status of your orders and display the results in a separate tab. If you’d rather not get these messages, you may unsubscribe at any moment from your Gmail settings “Google’s VP of product for Gmail, Ilia Brown, makes the observation in a blog post.
The tool, which allows customers to monitor the status of their Google Store orders, has a new help page on Google’s website. It specifies that tracking is unavailable if there is no tracking number or link in the email. Not all areas or nations provide cargo tracking services.
In the “coming months,” Gmail will display a “delay label” and prioritise the email if a shipment is delayed. This will ensure that users don’t miss any packages.
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