Xiaomi’s At-Home Repair Service Comes to China

Update: November 25, 2021 (2:56 AM ET): Xiaomi India has provided an update to Android Authority regarding the project. However, it does not provide much information.

“Further strengthening our commitment towards our Xiaomi fans and consumers, our upcoming solution called Xiaomi Cares will be a one-stop solution for all service and support needs,” read an excerpt of the statement.

“A company-led, made in India initiative, Xiaomi Cares is aimed at making the consumer’s support and service journey convenient and seamless.”

It has been reported that Xiaomi will be introducing an at-home repair service in the near future. The official Xiaomi India Twitter account recently tweeted, suggesting that such a service is coming soon (below).

𝗪𝗲 𝗰𝗮𝗿𝗲.

For us, it’s always been about 𝗬𝗼𝘂

It’s been about 𝗬𝗼𝘂𝗿 experience with us.

We’ve always strived to put 𝗬𝗼𝘂 first.

And now, we’re taking things a notch higher, just for 𝗬𝗼𝘂.

𝗪𝗲 𝗰𝗮𝗿𝗲.

It’s unlikely that the announcement implies a Xiaomi repair service at home. The emphasis on “you” and the phrase “services simplified” in the picture, on the other hand, strongly allude to such a program. Xiaomi has long looked to Apple for inspiration, so it would make sense for Xiaomi to follow Apple’s lead here.

This comes from the account of a person named Xiaomi from India. As a result, it’s reasonable to anticipate this will begin in India at least initially.

If Xiaomi does release its own program in response to Apple, it would be the first Android OEM to do so. Here’s hoping that other businesses follow suit, as having people able to perform simple repairs on their phones is beneficial, important, and correct.