Xfinity vs. Vivint: Which professional home security system is better?


Each Xfinity and Vivint dwelling safety techniques combine with Kwikset sensible locks.

Chris Monroe/CNET

So, you’ve got determined to forgo the DIY route and put money into a professionally put in sensible dwelling safety system. For those who stay inside Xfinity’s service space, there is a good probability you’ve got narrowed down your choices to Xfinity versus Vivint (whose protection overlaps with plenty of US cable web suppliers, together with Xfinity). 

Xfinity and Vivint are each long-established firms with respectable reputations that provide state-of-the-art dwelling safety techniques at costs that, whereas not precisely low-cost, will not go away you feeling completely gouged, both — relying on the choices you select. Each provide skilled monitoring companies that begin at $30 monthly.

With so many similarities between them, do not dismay in the event you’re left scratching your head after an informal look at their respective options. We’ll assist type all of it out.

In fact, you are greater than welcome to comb via our in-depth critiques of Vivint right here and Xfinity over right here to determine what distinguishes the 2 companies from each other. However that sounds an entire lot just like the form of DIY you’d reasonably keep away from, would not it?

As a substitute, you can simply reduce to the chase and discover out which one we would choose if the choice have been ours to make. If that sounds extra your pace, you are in the correct place, so hold studying.

Why not DIY? Easy reply: Comfort

Earlier than you narrowed down your property safety choices to Vivint versus Xfinity, you gave DIY versus skilled set up some thought, proper? The variations there are much more easy than these between two particular suppliers like Xfinity and Vivint, however they’re massive.

Particularly, DIY techniques typically price much less and permit for extra customization in alternate to your blood, sweat and tears. Skilled ones sometimes price extra, however you will not need to elevate a finger — besides to open the door for the installers.

For those who’re assured that costlier-but-easier is your cup of tea, let’s transfer on. (If not, you might wish to return to the drafting board and rethink DIY — all it takes is a bit technological savvy and a free Saturday to doubtlessly save lots of of  and wind up with an much more cutting-edge system than both Xfinity or Vivint affords. Simply one thing to think about.)

Josh Goldman/CNET

Simply since you wish to go along with an expert dwelling safety set up does not imply you are not no less than a bit price delicate. In that case, Xfinity is objectively the cheaper possibility in comparison with Vivint. However does cheaper (with regard to the tools you get with Xfinity) imply “low-cost?” By no means. Here is the breakdown:

Xfinity affords three starter-kit sort packages at $360, $480 and $600 value factors. Vivint, in the meantime, solely has one, at $500. There are some minor variations within the included tools (Vivint provides you a flood sensor, however Xfinity consists of one further door and window sensor, plus a battery backup that Vivint would not provide in any respect). Nonetheless you slice it, Xfinity’s $360 consists of extra gear and prices $140 lower than Vivint’s $500 starter equipment.

Once you flip to Xfinity’s dearer packages, the value variations develop into much more jaw-dropping. To pare with Xfinity’s $480 tier, you’d need to spend $700 at Vivint ($500 starter equipment plus $200 in add-ons). To match Xfinity’s $600 package deal, you’d need to plunk down an eye-popping $1,250 at Vivint.

Each Xfinity and Vivint provide skilled monitoring companies that begin at $30 monthly that modify solely barely within the companies they provide (each present cell alerts, Vivant helps medical pendants). Xfinity has one obtainable improve for $40 monthly, which features a week’s value of video recordings and higher presence detection.

Possibly — perhaps — you can justify Vivint’s increased costs if the gear was by some means higher — newer, nicer, extra succesful, and so forth. However, as you may see in a second after we take a look at Vivint, it is actually not, it is simply dearer. (A $400 out of doors digicam? Get outta right here.) To not point out, many (if not most) of the third-party devices you may combine with both system are the very same units, just like the MyQ storage door opener, Kwikset sensible lock and Nest Studying Thermostat.

The primary distinction between the tools you get with Xfinity versus the gear you get with Vivint is not high quality — it is availability. That is the place Vivint wins the purpose. Though Xfinity affords two units that Vivint would not — a wi-fi keypad and a battery backup — Vivint sells 4 issues that Xfinity would not carry, which we’ll check out within the subsequent part.

Learn our full evaluate of Xfinity Residence Safety.


David Priest/CNET

There is not any getting round it; Vivint is dearer than Xfinity throughout the board. Nonetheless, whereas the tools you get from each firms is on about a good keel, Vivint does have the benefit of providing extra sensors and displays than Xfinity. The query is, how mandatory, essential or helpful are these additional options?

The reply is that it depends upon your particular person wants. Vivint sells 4 units you may’t get with Xfinity — a flood sensor ($50), glass break sensor ($50), carbon monoxide detector ($100) and automobile guard ($200). Everybody ought to have a CO detector, however you might or might not even want the opposite three. 

For those who stay in an house above floor ground, for instance, you might not have a lot use for a flood detector (relying on the situation of your water heater) or, for that matter, a glass sensor (in case your home windows aren’t accessible from outdoors the constructing, for instance). Likewise, in the event you do not personal a automobile, there’s nothing for the Vivint’s automobile guard to plug into.

If, nonetheless, you reside in a flood zone — or your water heater would not have sufficient drainage, ought to it burst — a flood sensor may warn you to a doubtlessly pricey and devastating drawback. If burglars may achieve entry to your property by breaking a window — and such a risk is of real concern to you — glass sensors may ease your thoughts significantly. 

Additionally, Vivint’s automobile guard helps you to monitor your automobile’s whereabouts, which might be helpful you probably have younger drivers you’d wish to regulate (to not point out within the occasion it will get stolen). And with its month-to-month monitoring service, Vivint affords two tiers above the essential stage — a $40 plan that features sensible dwelling integrations, like having the ability to regulate the thermostat when the system detects that nobody is dwelling, and a $45 tier that features a video archive.

How a lot additional may you find yourself paying for all these options if you put them collectively? To be trustworthy, fairly a bit, partially as a result of as soon as you purchase right into a system, you additionally lock into its costs. However, once more, relying in your circumstances, Vivint’s further options may find yourself saving you time, cash and heartache in the long term. You are the one one who can put a value by yourself peace of thoughts.

Learn our full evaluate of Vivint Residence Safety.


Conclusion: Xfinity is the higher possibility for most individuals

For those who’ve ever been stopped in your method out of a big-box retailer and requested to point out a replica of your receipt, you’ve got participated in one thing known as safety theater. Shops know that such measures aren’t actually going to cease decided criminals from stealing. Nevertheless it sends the sign to would-be shoplifters that this retailer takes loss prevention severely — and it provides customers the sense that the shop is a protected place to spend their cash.

Many of the precise utility you may get from a house safety system is not a lot that it will catch burglars pink handed or assist the police monitor a automobile thief to some secret underground chop store. Fairly, you may use it to examine if a package deal has been delivered or to remotely open the storage door to let a pal borrow your leaf blower if you’re not dwelling.

For the day-to-day stuff you are truly going to make use of your property safety system to do, you are able to do all of it with Xfinity at a decrease price than with Vivint. If cash isn’t any object in comparison with the peace of thoughts you’d get from figuring out Vivint’s further sensors are keeping track of extra points of your property, by all means, go massive. However for most individuals debating between Vivint and Xfinity, we suggest Xfinity.

Vivint vs. Xfinity Value Comparability


Fundamental starter equipment $500 $360
Superior starter equipment n/a $480
Premium starter equipment n/a $600
Sensible Drive community storage $200 n/a
Outside digicam $400 $120
Door/window sensor $50 $20
Glass sensor $50 n/a
Indoor digicam $200 $120
Automotive guard $200 n/a
Sensible lock $180 n/a
Thermostat $170 $120
Sensible plugs $50 $50
Doorbell digicam $130 n/a
Movement detector $100 $40
Flood sensor $50 n/a
Smoke detector $100 $70
CO detector $100 n/a
MyQ WiFi storage door opener $100 n/a
Wi-fi keypad n/a $40
Fundamental monitoring service (monthly) $30 $30
Superior monitoring (per mont) $40 $40
Premium monitoring (monthly) $45 n/a

Vivint vs. Xfinity Starter Equipment Contents

Vivint $500

Xfinity $360

Xfinity $480

Xfinity $600)
Touchscreen Hub Touchscreen Hub Touchscreen Hub Touchscreen Hub
2 door/window sensors three door/window sensors 5 door/window sensors 10 door/window sensors
Movement sensor Movement sensor Movement sensor Movement sensor
Flood sensor Battery backup Battery backup Battery backup
Wi-fi keypad Wi-fi keypad
Indoor/out of doors cam Indoor/out of doors cam