Uber is rolling out an experimental characteristic that gives the novel choice to name for a automobile the old style approach, utilizing a 1-800 quantity and interacting with a human. To this point the corporate is testing the choice solely in a single state, however I very a lot hope this characteristic will make to the remainder of the world, as a result of there are in all probability lots of people who want this.
The way it works is that potential passengers name the quantity, inform the human operator on the opposite finish the place they’d prefer to go, and supply cost particulars if there are none already on file. They’ll then get texts with particulars concerning the driver’s title, ETA, and license plate quantity — and the truth that these will are available texts presumably means you’ll should have a cellphone on the very least. Uber doesn’t cost a charge for utilizing the quantity, and passengers can request any of the standard journey choices, equivalent to Uber Black or Uber Help.
[Learn: This Amazon parody courting website is hilarious… and likewise type of creepy]
So yeah, it sounds as if Uber is getting again to its UberCab roots a bit of bit right here. Yeah, when you didn’t know, the corporate began as a cab firm with a really unsettling mascot you’ll find on YouTube. With out having tried it myself, it sounds an terrible lot like calling a cab, if anybody nonetheless remembers doing that. According to TechCrunch, the choice was “designed with older adults in thoughts,” although I may see it being helpful for, say, the visually impaired.
It seems like an odd choice, however the fact is I’ve shut members of the family who’re such technophobes that the Uber app is an excessive amount of for them. I can’t inform you what number of occasions I’ve fielded calls from them to assist use simply accessible features within the app. The thought of them having the ability to primarily name an Uber like they’d a cab would take a complete lot of strain off of them to determine the app.
At the moment the take a look at is barely working in Arizona, although Uber will in all probability increase it ought to it show helpful.
(by way of Engadget)