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Spam in comments and live chats on YouTube will be actively combated by moderation bots

YouTube has declared that it would be taking action against spam and abusive comments and livestream discussions. Of course, YouTube will deploy bots to accomplish this, giving them the ability to ban individuals and delete their comments immediately if they are judged nasty.

The YouTube message reads, “To better detect and eliminate spam, we have been striving to enhance our automated detection systems and machine learning models. In the first half of 2022, we deleted almost 1.1 billion spam comments.” We’ve also made it so that spambots may be excluded from live conversations, it says.

Once a message has been deleted from YouTube, the firm promises to notify the original poster. Further, “if a user continues to make several abusive comments, they may incur a timeout and be temporarily unable to comment for up to 24 hours,” the business says.

YouTube comment moderation might seem like an insurmountable effort, leading some pages to disable them entirely rather than deal with the hassle. The live, scrolling nature of chat makes moderating extremely difficult, as even if you catch an offensive comment soon after it has been posted, the harm has likely already been done.

Scalable solutions exist in the form of bots, however Google’s experience with bots in automated moderation roles on YouTube and the Play Store has not been positive. In one instance, an animated horror channel was categorised as “for kids” by the service provider. For this reason—that subtitle files end in”.ass,” which is also a filthy word—Google Play has removed a video player. Like a web browser, applications that access Reddit and podcasts are frequently removed from the Play Store due to the presence of offensive user-generated material.

It would appear that YouTube is not consulting with channel owners before making any moderation judgments. Users who disagree with the automated removal of comments can “send feedback” to YouTube, and the article states that YouTube will alert the poster (not the channel owner) of content removal. The “send feedback” option on many Google products is a black hole suggestion box and not any form of comment moderation queue, thus it sounds like there will be no one that replies to a moderation disagreement. YouTube claims that its automated content moderation system will only remove comments that break its community rules, which are a short list of rather straightforward content prohibitions.