Bestgamingpro

Product reviews, deals and the latest tech news

Recall.ai assists businesses in maximising the data from virtual meetings

When a company relies heavily on online meetings to get things done, it’s not enough to just press record or jot down notes to remember all that’s said. It might be time-consuming and expensive for some to develop their own meeting connectors for data collection. Assisting with a common API, Recall.ai is compatible with popular conferencing tools like as Zoom, Google Meet, and Microsoft Team, and can be used to create apps that (among other things) populate CRMs automatically or alert customer service agents during conversations. Today, the San Francisco-based business revealed that it had secured $2.7 million in seed capital.

Funding came from Y Combinator, Cathexis Ventures, the Pioneer Fund, the Rebel Fund, Bungalow Capital, SV Tech Ventures, and Starling Ventures. Personal investors such as Sentry’s CTO David Cramer, Doppler’s CEO Brian Vallelunga, Grain’s Mike Adams, BloomTech’s Austen Allred, and Runway’s Siqi Chen also contributed.

Meeting information such as who is there, when they talked, when they joined or departed, and when screen sharing began and ended is all accessible through Recall.ai’s uniform API. About 50 other businesses across several sectors use the company’s API while it is still in private beta. These sectors include retail, healthcare, education, translation, and user research.

David Gu and Amanda Zhu, the brains of Recall.ai, previously developed a research tool that transcribed audio recordings of meetings in real time. Gu told TechCrunch that his team spent a lot of effort creating connectors for meetings, and that this led them to recognise that this was a problem for other businesses that wanted to use meeting data as well.

Getting at raw video and audio data from video conferencing systems is the main issue that Recall.ai is addressing. Gu estimates that it takes businesses over a year to develop their own internal infrastructure and integrations. However, that’s not the only difficulty they face; businesses must also host the processing infrastructure, which may require thousands of servers. Engineering teams need to keep an eye on everything as they grow, which is a time-consuming process. The Recall.ai API not only allows for streamlined development of meeting integrations, but also allows businesses to hide the underlying infrastructure from developers.

One of the ways Recall.ai’s clients are putting the technology to use is by transcribing and translating live audio broadcasts from Zoom in order to provide real-time translations. The use of Recall.ai to record sales meetings and automatically populate CRM software is another option.

Currently, Recall.ai generates income and monetizes by charging users a fee for each minute of audio and video that is processed on the site. It hopes to grow by incorporating additional telephone and video conferencing systems.