The Mercedes-Benz EQS is an exquisite work of art and technology. It’s an electric luxury vehicle with enough refinement and comforts to make you feel pampered. However, certain cutting-edge technology has necessitated a recall.
On November 29, a software problem was discovered, and the company notified the National Highway Traffic Safety Administration on Thursday. The issue affects vehicles with an active and connected Mercedes Me account while they’re in motion.
The MBUX infotainment system, while driving, may show TV programs or the internet to an internal screen, allowing for a significant driver diversion. And we all know what happens when you combine those things: There were collisions, and no one wants them.
The good news is that, as of early January 2020, only a small number of cars are impacted by this flaw: just 227 vehicles from the 2022 model year, including the EQS 450 and EQS 580 variants, as well as a few S-Class trims, notably the 2021 S580 and 2022 S500.
Mercedes-Benz has already addressed the problem by updating a computer server, which appears to have fixed it without necessitating customers to bring their cars in for servicing. There appear to be no fatalities or injuries linked with this minor fault.
The National Highway Traffic Safety Administration says that owners of cars with the potential fault will be notified by letter starting in late January, and they won’t have to take any action since the manufacturer has already addressed the problem.
If you want more information about this recall, go to www.safercar.gov and search for Campaign Number 21V-931. You may contact the federal agency at 1-888-327-4236 or Mercedes-Benz directly at 1-800-367-6372 if you wish to talk further about it.
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