Here’s why the Android 11 upgrade for NVIDIA Shield TV damaged Plex, Kodi, and VLC

Although some customers may be tempted to hurl their NVIDIA Shield TV out a window right now, it remains one of the greatest streaming gadgets on the market today. Last week, NVIDIA released the first big update to the system since 2019, which included Android 11 and a slew of other enhancements. Users raced to the Shield Experience Upgrade 9.0, but it was evident almost immediately that something was wrong once it came.

Crowds swarmed Reddit and other social media platforms following the upgrade to check whether they were seeing the same widespread app failures and storage lockouts. They were, and as the crowdsourced debugging advanced, users and engineers discovered Scoped Storage and the permission modifications that surrounded it were the basis of the problem. While Google requires that all applications targeting Android 11 or above support scoped storage in August of 2020, the NVIDIA Shield TV is the first Android TV device to get Android 11.

Developers should be able to add scoped storage rights to their Android TV applications fairly easily, but it seems that NVIDIA and Google did not plan ahead to engage with developers to ensure that such permissions were added before releasing the update to millions of Shield TVs. NVIDIA stated to 9to5Google that they are striving to restore normalcy:

“Allow only when using the app” now acts the same as “Don’t allow” with the current software update. As a consequence, several programmes that rely on “Files and Media” rights to browse and read file data, such as PLEX Media Server, MX Player, and VLC, are broken. We’re working with Google to get to the bottom of this as soon as possible. Additionally, if you have converted your library information to external storage and are using PLEX Media Server, there is a known problem. We’re working with PLEX to come up with a solution as quickly as feasible.”

However, users aren’t trapped with useless streaming equipment until these more formal improvements are implemented. A multitude of workarounds and individual solutions have been compiled in an attempt to restore the programmes you depend on for your 100% genuine movie marathons. We’ve compiled a list of them for you to test out at your leisure.

Hotfixes and current solutions

  • Individual programmes, such as VLC, may be re-granted storage rights to make them function again. Go to Apps > Select your app > Permissions > Files and Media > Allow all the time under Settings (or Allow depending on the app).
  • Uninstalling and reinstalling a programme has restored functioning for certain users.
  • External storage and network-attached storage should be visible as soon as they’re connected. Go to Device Preferences > Storage >
  • Scan for media automatically under Settings.
  • The remote server streaming problem in Kodi may be fixed by deactivating the use of http2.
  • Although factory resetting has resolved most difficulties for some users, logging back into all of your applications is a huge chore, especially with the new Google Keyboard.

Plex customers who lost their server following the Android 11 upgrade will have to wait for a solution from Plex, which is currently being worked on. This seems to be affecting Plex customers who “have transferred your library information to external storage” rather than storing it on the Shield TV’s internal storage, which is likely the majority of Shield TV owners. Following all, after the debut of the 2019 model, the 500GB version of the original NVIDIA Shield TV PRO was withdrawn (and was ridiculously expensive).