A Best Buy salesman told me he wished Apple made the Galaxy S20


If solely….

There needed to be a approach.

Final week, after I wrote about my spouse’s full reluctance to even think about shopping for a brand new Samsung phone, there was a world outcry.

Effectively, lots of people wrote to me saying: “I’ve to agree along with your spouse.”

She, you see, is completely joyful together with her Galaxy S7, decrepit although it is perhaps. I have a look at it with grim despair and hope that Samsung has provide you with one thing which may encourage her to improve. 

So, regardless of the considerably tepid reception for the brand new Galaxy S20, I went to see the cellphone for myself. Maybe if I might really feel keen about it, my spouse would possibly at the least enterprise to a retailer to be tempted. (I stay to dream.)

I selected a Greatest Purchase for my newest journey. There, I’ve usually skilled customer support that is been, on the very least, entertaining.

The Samsung show hit me as quickly as I walked in.

First, I picked up the S20. It is unquestionably modern and makes my iPhone XR feel and appear like a frozen steak and kidney pie.

The S20 could be very recognizably Samsung, however in a approach that does not actually differ from, oh, the Galaxy S9. So I regarded on the two different telephones within the collection. Each felt fairly tall, the S20 Extremely absurdly so.

It was time, although, to ask the Greatest Purchase salesman hovering nonchalantly behind his counter what he thought.

“I see you may have the Galaxy S20,” I started gently. “Is it any good?”

“It is an important cellphone. An important cellphone,” he replied.

“Oh,” I mentioned, considerably startled by this hearty reward. “You see, my spouse has a Galaxy S7 and I have been attempting to speak her into a brand new cellphone.”

“An S7?” he mentioned, attempting to not snigger. “Inform her that all the pieces concerning the S20 is healthier than the cellphone she’s bought. Actually all the pieces.”

“The whole lot?”

“The digital camera, the velocity, the display screen, simply all the pieces. Besides making calls, as a result of that is at all times the identical.”

I used to be moved by this optimism.

“So of the three new telephones, which one would you get?” I requested.

“The Extremely,” he mentioned definitively. “That is a extremely nice cellphone.”

“But it surely’s $1,400,” I wept.

“Yeah, however these cameras and the entire bundle.”

“So are you going to get one?” I puzzled

“No, it is bought one factor lacking.”


“It isn’t an iPhone.”

He appeared genuinely unhappy about this. Was it merely absurd model loyalty, one thing many say has contaminated Apple customers? It felt like a craving for Apple to create one thing, in his view, this good.

“So that you’re so embedded within the Apple ecosystem you could’t get out?” I requested.

“I haven’t got quite a lot of Apple stuff,” he mentioned. “However my family and friends all have iPhones, so it makes it rather a lot simpler.”

How painful to be kidnapped by the tech choices of your mates and your loved ones. They’re going to be selecting your partner subsequent.

I took one other have a look at the S20 Extremely and felt certain it was far larger than my spouse’s palms. Each of them, stacked one on prime of the opposite.

At this level, a Geek Squad member who’d been listening to the dialog defined trendy life.

He mentioned: “Numerous these telephones, it is all concerning the digital camera, all concerning the Instagram. Does your spouse do Instagram?”

“She does. Somewhat.”

“Then she’s going to like the S20. Hell, she’d love the S10.” Final 12 months’s cellphone was perched on the identical desk because the S20, hoping to catch the attention of the frugal.

“How a lot is the S10 lately?” I ventured.

“There’s not a lot of a reduction on them proper now,” mentioned the salesperson. “They’re $700.”

However that is half of what the gargantuan Extremely would price. And certainly my spouse is perhaps tempted right into a extra elevated Instagram sport. (Did I point out I stay to dream?)

The salesperson went additional in his quest to assist. He tried to see if Greatest Purchase would provide my spouse something for her S7.

“Usually, her cellphone is not price something,” he mentioned, as I nodded. “However proper now we would give her 200 bucks for it.”

That appeared eminently affordable. So certainly there was a fly on this ointment of inducement.

Right here it was, from the salesperson: “She’d have to purchase the S20.”

I walked away pondering the S20 was very good, however the guarantees it bore weren’t engaging sufficient. Definitely not for my spouse. But it surely made me suppose I might take her to see it after which casually wink towards the extra economical S10.

My go to to Greatest Purchase made me notice that the S20 is a cellphone made for present Samsung house owners who do not thoughts spending on the most recent factor. It isn’t fairly sufficient, although, to lure any potential switchers.

The explanation Samsung had rushed out its folding telephones, I worry, was that it is determined to woo away the supposed tastemakers who’ve iPhones after which hope for a small trickle-down impact.

Nonetheless, this was solely step one in my campaign to see if something might probably drag my spouse towards a brand new cellphone. She is, in any case, extra of a typical shopper and she or he is satisfied a brand new cellphone is not price it.

Now I needed to see if she’d at the least be ready to see the S20. And even the S10.

The very best time to broach this was certainly on our subsequent dinner out.